Unlock your domain

This applies only if you own your own top-level domain. If you have been using the free subdomain option with .sites.haverford.edu through Haverford Sites, this does not apply to you.

Transferring a domain you already own is not too much different from registering a new domain, except the transfer process requires an EPP code, or an agreement code between your old registrar and your new registrar that allows the release of your domain.  Your new registrar will have information on how to transfer in a domain.  When you start that process, you will be prompted to enter your EPP code.

How to find your EPP Code:

  1. To get started you’ll need to login to your control panel (https://sites.haverford.edu/dashboard) using your Haverford username and password.
    screen shot of sites login page
  2. Once you’re logged in, you’ll see the cPanel interface.  Now click on the “Manage Your Account” menu at the top of your screen and select “Migration Information.”
    migrate your site link is on the top menu bar

3. Click the “Lock” button to unlock your Haverford Sites account.

4. Click the  “Get Code” button.  When you click on the “Get Code” button, the system will send you an email with your EPP code.

At this stage, here are a few items to note:

  • If you have whois protection enabled, you must disable it temporarily before you initiate the transfer. This is because your new registrar will send an authorization email to confirm the email address paired with your domain. (This is a “are you really sure you want to transfer?” message.)
  • You must click the confirmation link in the email, or you will have to start the process over.
  • The domain must be older than 60 days.
  • The domain must have no other transfers in the last 60 days.
  • The domain transfer process can take up to 5 days.

Once you receive confirmation that your domain has successfully been transferred, you can begin setting up your new domain.

Export your domain

To export your domain, we will create a backup of both the files in your domain and the databases that your domain draws from.  First, click on the ‘Manage Your Account’ menu at the top of your screen and select ‘Migration Information.

  1. To get started you’ll need to login to your control panel (https://sites.haverford.edu/dashboard) using your Haverford username and password.
    screen shot of sites login page
  2. Once you’re logged in, you’ll see the cPanel interface.  Now click on the “Manage Your Account” menu at the top of your screen and select “Migration Information.”
    migrate your site link is on the top menu bar
  3. To create a backup of your files and databases, simply click the button labeled ‘Add Backup.’  The system will take a moment to create a backup.  When it is complete, you will see the new backup appear below the button.  You can click on this backup to download the file.Reclaim migration backup button

Migrate to Reclaim Hosting

If you are leaving the college, and you want to maintain your site, you will need to migrate your domain from sites.haverford.edu.

The easiest option is to migrate directly to an individual account in Reclaim Hosting, which hosts Haverford Sites.

  1. To get started you’ll need to login to your control panel (https://sites.haverford.edu/dashboard) using your Haverford username and password.
    screen shot of sites login page
  2. Once you’re logged in, you’ll see the cPanel interface.  Now click on the “Manage Your Account” menu at the top of your screen and select “Migration Information.”
    migrate your site link is on the top menu bar
  3. Next click on the “Get Started” button in the Migration Offer region of the screen.
    Reclaim migration offer--Get Started button
  4. Next, you are prompted to provide the domain you want to use for your hosting service.If you have been using the free subdomain option with .sites.haverford.edu through your Haverford Sites, select the “Register a new domain” option, choose a new domain name, and follow the onscreen instructions.If you have purchased your own top-level domain from Haverford Sites or elsewhere, select the “I will use my existing domain and update my nameservers” option, and follow the onscreen instructions.

 

Then, send a message to Reclaim Hosting (support@reclaimhosting.com) to request data transfer including your old URL you would like the content moved from and Reclaim Hosting will take care of the migration for you.

Migrate to Reclaim Hosting

If you are leaving the college, and you want to maintain your site, you will need to migrate your domain from sites.haverford.edu.

The easiest option is to migrate directly to an individual account in Reclaim Hosting, where your site currently resides in the Haverford Sites space.

  1. To get started you’ll need to login to your control panel (https://sites.haverford.edu/dashboard) using your Haverford username and password.
    screen shot of sites login page
  2. Once you’re logged in, you’ll see the cPanel interface.  Now click on the “Manage Your Account” menu at the top of your screen and select “Migration Information.”
    migrate your site link is on the top menu bar
  3. Next click on the “Get Started” button in the Migration Offer region of the screen.
    Reclaim migration offer--Get Started button
  4. Next, you are prompted to provide the domain you want to use for your hosting service, but to either register a new domain, transfer your domain from another register, or use your existing domain and update your nameservers.